Privacy Policy

At Kaira Journeys, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We may collect the following types of information when you place an order or interact with us:

• Name

• Contact details

• Order details and delivery information

We do not collect payment details, as we only accept Cash on Delivery (COD).

2. How We Use Your Information

Your information is used for the following purposes:

• Processing and delivering your orders

• Providing updates about your order status

• Responding to your inquiries and customer service requests

• Improving our services and offerings

3. Data Protection

We implement reasonable measures to protect your personal information against unauthorized access, alteration, or misuse.

4. Opt-Out Instructions

You have the right to control how we use your information:

• Marketing Communication: If you no longer wish to receive promotional messages or updates, you can opt out by following the instructions included in our messages or by contacting us directly.

• Data Removal: If you would like us to delete your personal information from our records, please send us a request through the contact details provided on our website. Once verified, we will remove your information from our system.

5. Data Retention

We retain your personal information only as long as it is necessary to fulfill the purposes outlined in this policy or as required by law.

6. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised date. Continued use of our services indicates your acceptance of the updated policy.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out using the contact at [email protected].