Shipping Policy

At Kaira Journeys, we are committed to ensuring your orders are delivered safely and on time. Please read the details of our shipping process below.

1. Order Processing

• Orders are processed within 1–3 business days after confirmation.

• You will receive a notification once your order has been dispatched.

2. Delivery Method

• All deliveries are handled through reliable courier partners.

• We currently offer Cash on Delivery (COD) as the only mode of payment. Full payment is collected upon delivery of your order.

3. Delivery Timeline

• Standard delivery usually takes 3–7 business days, depending on your location.

• Remote or hard-to-reach areas may require additional time.

• Unforeseen circumstances such as weather conditions or logistic issues may occasionally cause delays.

4. Shipping Charges

• Shipping charges will be displayed at checkout before you confirm your order.

• In some cases, we may offer free shipping promotions.

5. Order Tracking

• Once your order has been shipped, you will be provided with tracking details to monitor your delivery status.

6. Failed Delivery

• If the delivery attempt is unsuccessful due to an incorrect address or unavailability of the recipient, our team will contact you to arrange re-delivery.

• Repeated failed attempts may result in cancellation of the order.

7. Damaged or Missing Items

• If your package arrives damaged or if any item is missing, please notify us within 48 hours of delivery with supporting details.

• We will review the issue and arrange for a suitable solution.

8. Contact Us

For any shipping-related questions or concerns, please reach out to us at [email protected].